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EzeMicroAssurance is a simple and accessible insurance solution designed to protect independent workers, families, and small businesses against life's unforeseen events. We believe that financial protection should not be complicated or expensive.
Traditional insurance often requires high premiums and complex paperwork. EzeMicroAssurance offers simple, affordable solutions payable by mobile money, tailored to the realities of informal sector workers and low-income families.
Our headquarters are located in Douala (Akwa), and we have an agency in Yaounde (Bastos). We also work with a wide network of agents in the field to always be closer to you.
Sign-up is done in under 5 minutes via our mobile application or through an authorized agent. You only need a valid ID and a phone number. No endless paperwork.
Our products are open to anyone aged 18 to 65 residing in Cameroon. No medical examination is required upon enrollment, making access easy for everyone.
Yes, absolutely! Thanks to our family plans (such as EZEFamily Health), you can cover your spouse and children under the same policy.
We accept payments via Mobile Money (Orange Money, MTN Mobile Money), credit card, and cash at our partner collection points. You can choose to pay daily, weekly, or monthly.
We offer a flexible grace period of 7 days. Your coverage remains active during this time, and you can catch up on your contributions directly from your phone without any penalties.
Yes, you can pay several weeks or months in advance. Your account will be credited and your coverage will be extended accordingly.
It's very simple! Take a photo of the required documents (medical certificate, payment receipt, etc.) via the app or send them by WhatsApp to our customer service. Our team processes most claims in less than 48 hours.
Generally, you only need to provide a valid ID, as well as proof of the incident (hospitalization report, police report, or purchase receipt depending on the incident). Our advisors will guide you step by step.
We primarily cover health expenses (hospitalization), bodily and transport accidents (like the EZESafe Ride plan for motorcycles), and the loss of stock or work tools for merchants (EZEMarket Protect).
For accidents, coverage is immediate upon receipt of your first payment. For health guarantees (common illnesses), a waiting period of 15 days applies to prevent abuse.

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Nos bureaux de proximité

Venez nous rencontrer dans l'un de nos centres d'accueil. Nous sommes présents au cœur de vos quartiers pour plus de proximité.

Siège Social - Akwa

Rue Silvani, Douala, Cameroun

Ouvert : Lun - Ven (08h00 - 18h00)

Agence Bastos

Avenue Charles de Gaulle, Yaoundé, Cameroun

Ouvert : Lun - Ven (09h00 - 17h00)

Nos bureaux d'accueil chaleureux et accessibles en ville

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